Security posture
Hosting model
Production infrastructure is hosted in the EU. On-prem and hybrid deployment models are available for projects with operational or procurement requirements.
Operational data
Fenexity uses the vehicle, schedule, charger, meter, tariff, and user data needed for charging and energy optimization, without ingesting driver personal data.
Access and controls
Role-based access, API authentication, support access boundaries, auditability, backups, and incident handling are part of the procurement security review.
Procurement material
DPA and TOM
A data processing agreement and technical and organizational measures are available for procurement and data-protection review.
Security questionnaire
Reusable security questionnaire answers can be provided during vendor assessment.
Certification plan
Fenexity maintains a certification plan for enterprise and public-sector requirements. Public certification information is named when scope and timing are confirmed.
Details to confirm per project
Exact retention periods, backup windows, restore targets, support access, and certification milestones are confirmed in the customer security pack.